How AI is helping credit unions connect members with financial assistance and build greater financial resilience
Hosted by: Randy Salser, NACUSO
Featured Guest: Shreenath Regunathan, Founder, Starlight
How can credit unions use AI to help members navigate financial challenges and build greater financial resilience?
In this episode of the NACUSO Lab Podcast, Randy Salser sits down with Shreenath Regunathan, Founder and CEO of Starlight, to explore how AI can help credit unions better support members facing financial challenges.
With a background in data, technology, and insights, including a decade at Google, Shreenath brings a data-driven perspective to his work at Starlight.
The conversation explores how AI can identify potential eligibility for more than 800 assistance programs, simplify the process of accessing support, and help credit unions strengthen member financial resilience. Randy and Shreenath also discuss the changing expectations of younger members and how technology can help credit unions expand their ability to serve members at scale.